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Choosing the Right Automation Integrator: Key Factors to Consider for a Successful Project

Written by Scott Silknitter | Aug 2, 2024 1:42:56 PM

Choosing the right automation integrator is crucial for ensuring a successful and efficient automation project in your plant. For someone looking to automate portions of their plant for the first time because of labor issues or the need to increase production, this can be a challenge. Choose wisely and look for someone who wants to grow with you and becomes part of your team as a trusted advisor. Here are some key factors to consider:

1. Experience and Expertise

Industry-Specific Experience: Look for integrators with experience in your specific industry. They should understand the unique challenges and regulations associated with your field.

Technical Expertise: Evaluate their expertise in the specific technologies and systems you plan to implement (e.g., PLCs, SCADA systems, robotics, etc.).

2. Reputation and References

Client References: Ask for references and case studies of similar projects. Contact previous clients to get feedback on their experience.

Certifications and Partnerships: Check if they are certified by major automation vendors and if they have partnerships with reputable companies.

Longevity of Relationships: When the integrators offer reference customers, ask how long they have worked together. If the integrator has worked with a customer for years or even decades, it is a good sign of the type of work they produce and value the integrator can bring to their customer. If there is one and done projects and customers, ask why.

3. Project Management Skills

Proven Methodologies: Ensure they have a structured approach to project management, including clear timelines, milestones, and risk management strategies.

Communication: Assess their communication skills. They should provide regular updates and be responsive to your concerns and queries.

4. Scalability and Flexibility

Scalability: The integrator should be able to handle both small-scale and large-scale projects and adapt to your evolving needs.

Flexibility: Look for integrators who can work with assorted brands and types of equipment and are open to customizing solutions to fit your specific requirements.

5. Support and Training

After-Sales Support: Verify the level of support they offer after the project is completed, including maintenance, troubleshooting, and upgrades.

Training: Ensure they provide training for your staff to operate and maintain the automated systems effectively.

6. Financial Stability

Financial Health: Choose a company that is financially stable to ensure they can support long-term projects and will not disappear midway.

7. Cost vs. Value

Cost Transparency: Ensure the pricing is transparent and all costs are clearly defined upfront.

Value for Money: Do not just go for the cheapest option; consider the value they bring in terms of expertise, reliability, and long-term support.

8. Innovation and Futureproofing

Innovation: Consider whether the integrator is up to date with the latest technologies and can help future-proof your automation systems.

Customization: The ability to tailor solutions to your specific needs is essential for optimizing your plant operations.

Steps to Choose the Best Integrator:

1.    Define Your Needs: Clearly outline what you want to achieve with the automation project.

2.    Research and Shortlist: Research potential integrators, taking note of their experience, expertise, and client feedback.

3.    Request Proposals: Ask for detailed proposals from your shortlisted integrators, including timelines, costs, and methodologies.

4.    Interview and Evaluate: Meet with the integrators to assess their approach, communication, and compatibility with your team.

5.    Check References: Speak with past clients to understand their experiences.

6.    Make Your Decision: Choose the integrator that offers the best combination of expertise, value, and support.

ABCO has been a trusted advisor and automation partner to companies large and small since 1977. Helping American manufacturers stay competitive, grow their companies and create jobs is part of our mission. Whether it is engineered systems, contract manufacturing services, maintenance services or spare parts, we understand your needs and are here to help. Please contact us for more information.

About ABCO Automation
For five decades, ABCO Automation has earned the trust of our customers as a go-to partner for Custom Automation Solutions, Robotic Automation, Contract Manufacturing, Standard Product Solutions and Engineering Services. An employee owned, North Carolina Based corporation, ABCO is driven by improving the profitability and quality of life for our customers and their teams through innovation and technological advancements. For more information, please contact ABCO Automation at media@goabco.com.